Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2026

Data Controller Information

This Privacy Policy explains how brastelion.top SARL ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website brastelion.top or use our services. As the data controller, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller:
brastelion.top SARL
Rue Aldringen 82
4261 Esch-sur-Alzette
Luxembourg
Registration Number: RCSB415263

Data We Collect

We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information we collect automatically through your use of our services.

Information You Provide

When you contact us, request our services, or interact with our website, we may collect the following personal data:

  • Name and contact details (email address, phone number)
  • Company information and professional details
  • Communication preferences and service requirements
  • Any information you provide in forms, emails, or other communications

Automatically Collected Information

When you visit brastelion.top, we automatically collect certain technical information including:

  • IP address and location data
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and navigation patterns
  • Referral source and exit pages
  • Device information and screen resolution

How We Use Your Information

We use the personal data we collect for legitimate business purposes related to providing our e-commerce analytics platform comparison and consultation services. The legal basis for processing includes contract performance, legitimate interests, and consent where required.

Primary Uses

Your personal information is used to:

  • Provide and deliver our analytics consultation services
  • Respond to your inquiries and support requests
  • Communicate about our services and send relevant updates
  • Improve our website functionality and user experience
  • Comply with legal obligations and protect our legitimate interests

Marketing Communications

With your consent, we may send you marketing communications about our services, industry insights, and relevant updates. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

  • Service providers who assist in operating our website and delivering our services
  • Professional advisors such as lawyers, auditors, and consultants
  • Regulatory authorities when required by law or to protect our rights
  • Third parties in connection with a business transfer or acquisition

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another organisation
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month of receipt.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period depends on the type of data and the purpose for processing:

  • Contact information and communications: Retained for up to 7 years after last contact
  • Website analytics data: Retained for up to 26 months
  • Marketing data: Retained until you withdraw consent or opt out
  • Legal and compliance data: Retained as required by applicable laws

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Email: [email protected]
Phone: +352 24164075
Address: Rue Aldringen 82, 4261 Esch-sur-Alzette, Luxembourg

You also have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe your data protection rights have been violated.

Supervisory Authority

Commission Nationale pour la Protection des Données (CNPD)
15, Boulevard du Jazz
L-4370 Belvaux
Luxembourg
Website: cnpd.public.lu